We believe expert hearing advice should be available to everyone, at no cost. That’s why Australian Hearing created the Hearing Help support line.
Whether you’re starting to notice changes in your hearing, concerned about a loved one’s hearing or already wear hearing aids but would like a second opinion, our clinicians are here to help.
People we've helped
“It was at school that it became apparent to me that I had a problem,” recalls Lynne. “I used to go through whole periods sitting in class not really...
At four years old, Lynne contracted meningitis – an illness that would cause her to spend three months in hospital and lose her hearing in one ear.
“It was at school that it became apparent to me that I had a problem,” recalls Lynne. “I used to go through whole periods sitting in class not really knowing what was being said.”
As a smart and well-behaved student, Lynne was always placed in the back row of the class but this only put more strain in her hearing. As Lynne moved into high school, she continued to be a very outgoing and social student yet never spoke about her hearing loss.
“I didn’t talk about my hearing loss as I didn’t want anyone to know I couldn’t hear,” admits Lynne.
This changed when she turned 16 years old and met the young boy who was later to become her husband.
“I wrote Colin a letter telling him about my hearing problems, because I thought he might not want to continue going out with him. But he told me that he loved me anyway – even if I couldn’t hear him half the time,” laughs Lynne.
Over the years, Lynne has learned how to manage hearing in only one ear and continues to live a full life. But recently, she’s noticed many of her friends starting to lose their hearing and became concerned about the hearing in her good ear.
“I called Hearing Help because I’ve only got good hearing in one ear. But if that starts to go, I won’t be able to hear – especially my gorgeous grandchildren,” says Lynne.
“I was delighted with my experiences with Hearing Help. The audiologist I spoke to was very helpful and recommended hearing devices that I could use and would make life a whole lot easier.”
Lynne Ravenhall, New South Wales
Most of my friends don’t even know I’m wearing hearing aids because they are so small, which gives me a lot more confidence.”
Local choir member Johanna Van Halen received a huge shock six years ago when she suddenly lost more than 60 per cent of hearing in her right ear.
“It sounds crazy but I was in the shower one day when I suddenly realised my hearing was gone,” said Mrs Van Halen.
Numerous doctor’s appointments were unable to identify what caused her hearing loss but Mrs Van Halen was undeterred and decided to seek help from Australian Hearing.
She was quickly fitted with hearing aids, which meant she hasn’t had to give up being part of her local choir.
“I’ve been singing in a local choir for nearly seven years and my new hearing aids allow me to better hear what I’m singing and what the rest of the choir is singing. It’s now also easier for me to go to the cinemas, because my hearing aids will automatically lower the volume of sound so that it isn’t too loud for me.”
Mrs Van Halen added, “Most of my friends don’t even know I’m wearing hearing aids because they are so small, which gives me a lot more confidence. Anyone who is frustrated with not being able to hear properly should get their hearing checked.”Johanna Van Halen, New South Wales
What I noticed with the new aids is that I’m hearing sounds with much greater clarity… I’m hearing people with far greater precision.”
Jack Baseley, New South Wales
Expert hearing help for everyone
Monday to Friday from 9am - 7pm AEST