Phone consultations, live web chats
and handy resources to care for your hearing
Or call 1800 740 301
Scroll to view more
We believe expert hearing advice should be available to everyone, at no cost. That’s why Australian Hearing created the Hearing Help support line.
Whether you’re starting to notice changes in your hearing, concerned about a loved one’s hearing or already wear hearing aids but would like a second opinion, our clinicians are here to help.
People we've helped
What I noticed with the new hearing aids is that I'm hearing sounds with much greater clarity... I'm hearing people with far greater precision.”
For former teacher and senior education administrator Jack Baseley, adjusting where he sat in meetings and paying close attention to a speaker, were common practices he put up with at the end of his career. It wasn’t until retirement however, that he decided to finally take action and do something about his hearing.
That was over six years ago, with Jack now heavily involved in volunteer work including teaching bridge through the University of the Third Age and leading tours for the Sydney Harbour Federation Trust. But it was working in some of these noisy environments where he was still experiencing difficulties hearing voices clearly, even with the assistance of hearing aids.
His audiologist at Australian Hearing Dee Why heard his concerns and suggested he try out an advanced hearing aid technology called Binax. And for Jack, the new aids have made a huge impact.
“What I noticed with the new aids is that I’m hearing sounds with much greater clarity,” he said.
“They are also much more effective in cutting out background noise. I’m finding it far less disturbing and not causing me to miss out on things as much. It’s silenced the noise around me very effectively. When leading a tour for example, I’ve found it a lot easier if I’m taking question, I’m hearing people with far greater precision.”Jack Basely, New South Wales
Most of my friends don’t even know I’m wearing hearing aids because they are so small, which gives me a lot more confidence.”
Local choir member Johanna Van Halen received a huge shock six years ago when she suddenly lost more than 60 per cent of hearing in her right ear.
“It sounds crazy but I was in the shower one day when I suddenly realised my hearing was gone,” said Mrs Van Halen.
Numerous doctor’s appointments were unable to identify what caused her hearing loss but Mrs Van Halen was undeterred and decided to seek help from Australian Hearing.
She was quickly fitted with hearing aids, which meant she hasn’t had to give up being part of her local choir.
“I’ve been singing in a local choir for nearly seven years and my new hearing aids allow me to better hear what I’m singing and what the rest of the choir is singing. It’s now also easier for me to go to the cinemas, because my hearing aids will automatically lower the volume of sound so that it isn’t too loud for me.”
Mrs Van Halen added, “Most of my friends don’t even know I’m wearing hearing aids because they are so small, which gives me a lot more confidence. Anyone who is frustrated with not being able to hear properly should get their hearing checked.”Johanna Van Halen, New South Wales
Australian Hearing has helped me participate in a normal life. As I live in regional NSW, they’ve been the one constant support network outside of my family.”
Not many 20 year olds can say they’ve stood in front of the world’s most prominent leaders of the day. But that’s exactly what Brendan Pearce accomplished when he flew to the United Nations headquarters in New York.
Brendan stood before over 500 leaders at the Convention on the Rights of Persons with Disabilities to call for more support for young people with disabilities.
“There’s still a real stigma in our society that says young people with a disability can’t achieve leadership positions. We need to wipe this out and find ways to better support and give opportunities to youth with a disability,” said Brendan.
Born with a hearing loss in both ears, Brendan knows first-hand the highs and lows of having a disability. Growing up, Brendan was the only hearing impaired student in his primary school and was constantly bullied by other children for wearing hearing aids.
But rather than remain a victim to the bullying, Brendan used his experiences to fuel his passion for advocacy. Throughout his high school years, Brendan threw himself into many worthy social causes, including the YMCA and Young Lions.
Most recently, he was appointment to lead a group which helps shape the services that Australian Hearing offers to young adults, teens and children.
“I’ve personally experienced the valuable role Australian Hearing can play in a young person’s life, beyond the appointments, tests and technologies. For example, when I moved schools, the team at Australian Hearing went out of their way to meet with my teachers to demonstrate what I could and couldn’t hear in a classroom. It was a lesson they’ll never forget!”
“Australian Hearing has helped me participate in a normal life. As I live in regional NSW, they’ve been the one constant support network outside of my family – and I’m thrilled at this opportunity to take my passion for advocacy to a new level,” said Brendan.Brendan Pearce, New South Wales
Expert hearing help for everyone